Quo is the business phone system for every Cloud 9 location — calls, texting, call history, and voice recordings. Front desk lives in it all day; managers only go into the admin console to change how calls are handled.
Who uses what
| Where | |
|---|---|
| Front desk daily use, headset setup | Utilizing Apps-Tech |
| When something breaks | Quo Phone troubleshooting |
| Saved replies for texting | Text Snippets for Phone System |
| Admin settings | this note |